Privacy policy
Privacy policy
JESSE LYNDON-JAMES DAVIES, trading as Jesse Lyndon-James Davies, collects the personal information we need to sell and deliver humidifiers, portable fans, smart watches and charging accessories. This policy explains what we collect, why, and the choices you have. It reflects the New Zealand Privacy Act 2020.
What we collect
- Contact and delivery details: name, email address, phone number, shipping and billing address.
- Order information: items purchased, amounts, payment status and delivery status.
- Technical information: device type, browser, approximate location and pages viewed, collected through cookies and analytics.
- Communications: emails, messages and support notes relating to your order.
Why we collect it
To process and deliver orders, provide customer support, meet tax and accounting obligations, prevent fraud, and improve our products and website. With your consent, we may also send occasional marketing emails, which you can unsubscribe from at any time.
Payment information
Card details are entered directly with our payment provider and are not stored on our servers. We receive only confirmation of payment and limited transaction details.
Who we share it with
We share the minimum information necessary with delivery carriers, payment processors, our ecommerce platform and email service providers. We do not sell your personal information. We may disclose information where required by law.
Storage and retention
Order records are kept for as long as required for tax and warranty purposes, then deleted or anonymised. Access to customer data is limited to the people who need it to serve you.
Your rights
You may ask to see the personal information we hold about you, ask us to correct it, or ask us to delete information we no longer need to keep. Email support@winnerbmtrade.shop and we will respond within 20 working days.
Cookies
We use cookies to keep your cart working, remember your preferences and measure how the site is used. You can block or delete cookies in your browser settings; some parts of the site may not work correctly if you do.
Contact
Privacy questions: support@winnerbmtrade.shop or +64 26 331 0052, 121 Broderick Road, Johnsonville, Wellington, Wellington 6037, New Zealand.